Categories /Promotions & Shopping Guide

• Which stores I can forward Alcaia.com DropShipping related product information to?

  Alcaia.com has joined forces with service providers including Modalyst/Syncee/Spocket and Dropified. To which stores you may forward product information to is depended on their policy.

  Meanwhile, Saas is provided by Alcaia.com. You may find in https://dropshipping.Alcaia.com/saas/my-shop.html and link your Woocommerce store with your Alcaia account.

• What is the service fee of doing DropShipping business in Alcaia.com?

  Kindly be noted that Alcaia.com will not charge any service for DropShipping business. You may contact with Independent Service Vendors, like Woocommerce or Shopify, whether here is any charge from them.

• How can I find Dropshipping related information in Alcaia.com?

  You may find Dropshipping section in Alcaia.com homepage or visit https://dropshipping.Alcaia.com/.

• Which store I can connect with my Alcaia Account if I want to be a DropShipper?

  Here is Woocommerce and Shopify store supported for now. Wix and other stores will be updated in the near further.

• What are "Points"?

  Points, as one of the bases for membership classification of the Alcaia.com Buyers Club, shall be calculated based on acts, including but not limited to login, browsing, transaction, and payment.

  You may accumulate points by completing tasks, e.g., completing the required account information, providing identity verification materials, and implementing activity and consumption on Alcaia.com and ordering and purchasing via Alcaia.com.

  Kindly note that any increase or decrease in your Points will affect your membership level.

• Why is my membership level downgraded?

  When you acquire a membership level, it will remain unchanged for 30 calendar days. After 30 calendar days, your level will then be re-evaluated based on your score or status.

  We regret for what you've experienced. Kindly tell us more information about your membership level change and we will check further for you.