Privacy Policy

We maintain transparency because we care for your customers. This Privacy Policy page describes how we collect personal information and why we need the information to make your experience better on our website.

The privacy policy applies to all those who visit our website through desktop and handheld devices. When you visit our website, you share certain personal information through correspondence and interactions. The information that we collect during interactions has been processed to review our website’s performance and user experience. We do not share your information with any third-party website.

The Personal Information We Collect

We collect personal information with the consent of the visitor. By visiting our website, you give default consent to us to track your location and IP address. It is essential for us to know your location data to showcase the products on our website accordingly. We typically collect the following data when from website visitors and buyers.

  • Contact Details: When you create a user account on our website, you share contact details such as phone number, email address, etc. We collect these data to make seamless communication with visitors and customers.
  • Additional Profile Information: You additionally need to share personal information such as birthdays, preferred language, age, gender, and more when you create a user account on our website.
  • Payment Information: Our website integrates secure payment gateways to process your payment. We do not collect your payment information, as the payment gateway redirects you to third-party payment processors. We are not responsible for any dispute regarding payment with the payment processor.
  • Communications with Our Executives: In case of queries and resolving disputes, the visitors and customers can communicate with our customer support via chat, email, and telephonic conversations. We collect the communication history to improve your experience in the future.
  • Other Information: Besides the means of collecting information as discussed above, we collect information through forum posts, customer reviews, survey responses, and more.

Collecting Cookies

Our Cookie Policy automatically collects various information that is discussed in the following section.

  • Saved Items and Purchase History: We collect information on the items that you have saved and purchased on the cart.
  • Device Information: We automatically collect your device information to your experience better on our website. Device information helps the website to determine the correct screen measurement and showcase website content accordingly.
  • Log Data: We also collect visitor and customer log data, including IP address, access date and time, software information, hardware information, etc.
  • Geo-location Information: Our website collects geo-location information such as browser information, mobile GPS data, etc.

Our website uses cookies and similar technologies, such as web beacons, to collect the data discussed above.

How Do We Use Your Personal Information?

  • Providing Our Services: We collect your personal data to maintain, operate, and provide our services. We use personal information to improve our website’s performance and services.
  • Establishing Communication: The data we collect helps us to make better communication with clients and visitors.
  • Research and Development: We also use your personal information for research and development to improve our products and services in the future.
  • Direct Marketing: We collect personal information for direct marketing. We use your contact information to promote our products and announce product launches.

Protection and Compliance

We use personal information for the legitimate business interest to comply with our various terms and conditions. Nevertheless, we can use your personal data collected by our website and customer support department to defend us in claims and legal disputes.

  • We can use the data for the protection of rights, safety, privacy, property, and more.
  • We audit internal processes to maintain transparency and reduce legal disputes. For this purpose, we also use your personal data collected by us.
  • Your personal data is important to us to enforce and redefine terms and conditions that govern our services.
  • Identifying, preventing, investigating, and deterring fraudulent activities are crucial for us, and we use data for this purpose too.

How Do We Share Personal Information?

Besides collecting and using the personal data of customers and website visitors, we sometimes share the information. Know the process below on how we share personal information.

  • We share your personal information with the delivery partners responsible for delivering the products you order on our website.
  • Our company works with one or multiple marketing service providers, who use data collected by us to improve our brand’s online presence and enhance sales.
  • We also share information with the financing partners so that you can get their latest financing offers for purchasing products on our website.
  • We may also share your content with government security agencies if required.

By visiting our website and creating a user account, you agree with us to share your data with the parties mentioned above.

Changes to Privacy Policy

We hold the right to change the terms and conditions of this privacy policy. We are not liable to give prior notice before changing this page’s privacy terms and conditions to any of our visitors and buyers.